Love this location! They have great service and a newly renovated hotel. Tonight, Braeden was especially helpful when I needed assistance. This hotels is located next to amazing restaurants. It’s a great place to stay!!!

Rooms were very clean. Bathroom was very nice with gray and white tile on floor and shower wall. Shower space is very big. Will definitely stay there again when we return to the Charlotte area. We stayed two nights, and they cleaned our room and gave us fresh towels without us asking.

Renovations are coming a long nicely. The rooms are nicely furnished and have very nice shower with great water pressure. Lounge was great and hotel is in a great location with a great restaurants within walking distance and a short drive to downtown too.

The room I was given had what appeared to be blood stains in the tub, the toilet was not secured to the floor with a seal, entry doorway wood carpet strip was exposed with tacks and shredded carpet. Walls had chunks out of them, peeling paint and no where near the standards of other Marriot Hotels I have stayed at. I went right back down to the hotel desk with pictures and checked out immediately as this hotel was disgusting and no guest should ever be put in a room like this and at a ridiculous cost of $225 a night!!!! Manager emailed I would receive 5000 points and have yet to see anything on my account.

I’m a Gold (45 nights) almost platinum Marriott envoy member. I just checked out the hotel and my experience was horrible. The white towels had stains on them, sheets and bed covers also had visible stains as well. The stains were faint and small in appearance but significant enough for us to notice. Upon checkin the beds were made but there was a used bar of soap in the bathroom and a bag of lays kettle cooked chips and jerky snack paper that was open. I only stay at Marriott properties and I was disturbed at my experience at this location. For close to $200/night and a 4 star hotel, it definitely did not meet the standards. Upon checkout I told the rooms inspector and front desk manager about my concern and they replied with a simple sorry. I don’t complain, I leave reviews to help other guests and send a concern to corporate so it can be addressed. Had the front desk staff decided to take more care about my issue then this review and email to corporate could have been avoided. The rooms inspector accepted the $20 I said was for housekeeping but didn’t ask for a name. Please make sure that money goes to the young lady that cleaned my room. I’m used to front desk placing it in an envelope I didn’t see her do this. Please don’t stay here. Choose another Marriott property.

This was a surprise to my husband. I knew we needed a break but didn't have time to go away. We stayed over a Saturday night and really had fun.The room for elite members was so nice. We had...

We stayed overnight to visit the American Girl store with my 2 daughters to celebrate my youngest daughter’s birthday. The accommodations were beautiful, upscale and clean. Front desk service was...

Small but quaint with beautiful sculptures and artwork. And a lovely courtyard. This is not your average over the top Marriott. They made me feel right at home yet the furnishings were elegant. The...

The decor is elegant and understated in this hotel. From the ebony and cream hallways to the flooring in the room (not carpeted!), to the room furniture (modern and comfortable and all clutter hidden...

It was nice and clean. Sadly the diner wasn’t open but the bartender was nice and told me some restaurants to go to. The front desk did have some food and snacks available. The have BrickTops and and...

We enjoyed our one night stay on our way to Hilton Head. Beautiful lobby and comfortable room. We were close to many restaurants and shops while only five minutes or so from freeway. We hope to...

I bring my girls to Charlotte for a night every year to visit the American Girl store and do some shopping and eating. This was our first time staying at the Marriott and I’m so glad we did! The...

This is a great hotel, the location is perfect with restaurants and shops in the area. The hotel is beautiful and the rooms are super clean, very relaxing. In addition a safe place to do morning...