Marriott Charlotte SouthPark
2200 Rexford Road, Near SouthPark Mall, Charlotte, NC 28211, United States
Rating
4.4
GreenLeader
2024
Price Level
$$$
房间
199
Pets
Yes
從 $ 2,375.82
30
May
Marriott Charlotte SouthPark, Charlotte
Price & Availability
Select your room
Concierge Level Club King Room ·
Room Only · King
Non Refundable
Club 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
890 reviews
5
71
4
43
3
22
2
16
1
19
Customers Review
Value 4.1
Location 4.6
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.7
Amenities 4.5
Condition 4.5
Quality 4.6
Recomendation 88.9%
“I’m a Gold (45 nights) almost platinum Marriott envoy member. I just checked out the hotel and my experience was horrible. The white towels had stains on them, sheets and bed covers also had visible stains as well. The stains were faint and small in appearance but significant enough for us to notice. Upon checkin the beds were made but there was a used bar of soap in the bathroom and a bag of lays kettle cooked chips and jerky snack paper that was open. I only stay at Marriott properties and I was disturbed at my experience at this location. For close to $200/night and a 4 star hotel, it definitely did not meet the standards. Upon checkout I told the rooms inspector and front desk manager about my concern and they replied with a simple sorry. I don’t complain, I leave reviews to help other guests and send a concern to corporate so it can be addressed. Had the front desk staff decided to take more care about my issue then this review and email to corporate could have been avoided. The rooms inspector accepted the $20 I said was for housekeeping but didn’t ask for a name. Please make sure that money goes to the young lady that cleaned my room. I’m used to front desk placing it in an envelope I didn’t see her do this. Please don’t stay here. Choose another Marriott property.”
— Remo Crosby
“The room I was given had what appeared to be blood stains in the tub, the toilet was not secured to the floor with a seal, entry doorway wood carpet strip was exposed with tacks and shredded carpet. Walls had chunks out of them, peeling paint and no where near the standards of other Marriot Hotels I have stayed at. I went right back down to the hotel desk with pictures and checked out immediately as this hotel was disgusting and no guest should ever be put in a room like this and at a ridiculous cost of $225 a night!!!! Manager emailed I would receive 5000 points and have yet to see anything on my account.”
— Patti Lopuszanski
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