DoubleTree Guest Suites Charlotte / SouthPark
6300 Morrison Boulevard, Near SouthPark Mall, Charlotte, NC 28211, United States
Rating
4.2
Travelers Choice
2021
Price Level
$$
房间
207
Pets
Yes
從 $ 1,161.22
04
Jul
DoubleTree Guest Suites Charlotte / SouthPark, Charlotte
Price & Availability
Select your room
Standard Double Room ·
Room Only · Double
Non Refundable
Standard Room ·
Room Only
Non Refundable
Standard King Suite (Accessible) ·
Room Only · King
Non Refundable
1 Bedroom Standard 2 Queen Suite with Extra Bed ·
Room Only · 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
1 Bedroom Standard King Suite with Extra Bed ·
Room Only · King
Cancel free of charge before Sat, 22 Jun 2024
1 Bedroom Standard 2 Queen Suite with Extra Bed ·
Bed & Breakfast · 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
1 Bedroom Standard King Suite with Extra Bed ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Standard King Suite (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard Suite ·
Room Only
Non Refundable
2 Bedroom Standard King or 2 Queen Suite ·
Room Only · King or 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
2 Bedroom Standard King or 2 Queen Suite ·
Bed & Breakfast · King or 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard King or 2 Queen Suite (Accessible) ·
Room Only · King or 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard King or 2 Queen Suite (Accessible) ·
Bed & Breakfast · King or 2 Queen
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
957 reviews
5
707
4
367
3
165
2
110
1
85
Customers Review
Value 4
Location 4.6
Cleanliness 4.4
Comfort 4.4
Neighborhood 4.7
Amenities 4.1
Condition 4.2
Quality 4
Recomendation 86.6%
“This visit was subpar. Upon arrival our room was 78 degrees. As the night progressed it became warmer and unbearable. The heat ended up making my husband ill. We contacted the front desk in the morning upon awakening. After 2 calls to the front desk, an hour later someone arrived and “reset” the unit. Air flow (though not truly cool) began. We departed for the day for our family events. We returned Saturday evening to find the room at 76 degrees. The temperature began rising again. We checked the thermostat setting which was still set on 69 degrees. Exhausted, with children ready to eat we prepared to eat dinner. I searched all cabinets for supplies as we were in a 2 bedroom suite with a kitchenette. No plates, silverware, etc was in the cabinets. They were still filthy sitting in the dishwasher! Fortunately I packed bleach cleanser so I used that to wash some plates and cutlery for dinner. Exhausted and frustrated at this point we suffered through another hot sweaty night of sleep. My previous visits here enjoyable. I was able to look beyond stains on the carpet and a missing strip of tile in front of the tub, but the filthy dishes and 78-80 degree temperatures were unacceptable. I do expect to be contacted by management. This was UNACCEPTABLE,”
— Jenita Bardlavens
“Christmas Eve night there was a fire drill with the temperature outside being 7 degrees. None of the staff ever came to let us know to re-enter the building. The guests took it upon ourselves to re enter.
Christmas morning my husband and I were stranded in the elevator for over 45 minutes. None of the staff ever showed up, didn’t answer any of our calls. We ended up crawling out of the elevator and went to front desk to inform the staff. They had no idea we were stuck in the elevator. Poor customer service, poor communication. I would never recommend this place to anyone ever.”
— tanya swanagin
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